frequently asked
HOW DO I CHOOSE THE RIGHT SIZE FOR AN ONLINE ORDER?
You will find a size chart next to each product, which you can use to compare your own measurements to choose the right size. The waist measurement (the narrowest point) is usually the most important, as many dresses have a lacing or open back, which allows for adjustment of the fit of the top. In party and dance dresses, the hips are below the hem, so the hip measurement does not affect the size selection. On the other hand, in wedding and evening dresses, the hip measurement also matters in tight-fitting models.
Are all the wedding dresses/party dresses available online in your store?
We always have a few thousand different models and sizes of wedding dresses and party dresses in stock/stores. However, our selection changes all the time. The suits on the website are not always in our stores. If you are interested in a particular suit, always contact us in advance and make sure that the suit is available. a suit from our shop that you are going to be fitted for.
HOW FAST DOES THE ONLINE STORE DELIVER?
Zazabella's online store delivery time is approximately 2-6 business days depending on the busy season. We also offer our customers a pre-order option, allowing customers to order a dress in advance for future delivery. The ordering time for pre-order dresses is approximately 4-5 weeks.
During peak season, delivery times may be longer than expected due to high order volumes. We thank our customers for their understanding.
Can I rent a wedding dress / prom dress / prom dress from you?
Yes, we rent some of our wedding and prom dresses. Evening and party dresses are not available for rent.
DO YOU BUY USED DRESSES?
Unfortunately, Zazabella does not currently buy used dresses.
WHAT SIZES ARE AVAILABLE ONLINE?
You can find dresses in sizes 30-60 online and in stores.
What kind of changes can be made based on the finished model?
Typical changes are e.g. lacing instead of a zipper, changing the length of the hem, changing the color of the embroidery, adding/removing small sleeves and straps, changing the shape of the neckline. Two suit models can be combined by taking the upper part from one suit and the lower part from the other suit.
How many suits are ready-made in your stores?
Our selection is definitely the widest in Finland. Our goal is to offer a party outfit that fits the body and wallet of each of our customers. There are always a few thousand bridal and party dresses in our warehouse/stores.
Haven't found an answer to your question yet?
Contact us and we will be happy to serve you!
Frequently asked questions at the brick-and-mortar store
WHAT IS DAZZLING BRAND?
Dazzling is Zazabella's own collection.
The Dazzling collection has been developed by following current trends and listening to our customers' wishes.
If necessary, we will design a suit from the Dazzling collection that looks just like you.
WHAT CHANGES CAN BE MADE TO A DAZZLING COLLECTION SUIT?
Typical changes include, for example, lacing instead of a zipper, changing the length of the train, adding/removing small sleeves and straps, changing the shape of the neckline. Two dress models can be combined by taking the top from one dress and the bottom from another.
DO YOU BUY USED DRESSES?
Unfortunately, Zazabella does not currently buy used dresses.
HOW MANY SUITS ARE AVAILABLE IN YOUR STORES?
Our selection is definitely the widest in Finland. Our goal is to offer every customer a party outfit that suits their body type and budget. Our stone-paved stores of various sizes have thousands of dresses. Our main store in Kaarina always has a few thousand bridal and party dresses in different price ranges.
WHAT SIZES ARE AVAILABLE IN YOUR STORES?
Our stores offer a wide range of sizes for all dresses. Sizes range from 30-60 and it is also possible to order other sizes from the Dazzling collection outside the standard size chart.
CAN I GET THE DRESS RIGHT AWAY?
Most short party dresses are immediately available to customers, as the same party dress model is often available in several different pieces in the store.
Wedding and prom dresses have a narrower stock of different sizes, in order to offer the widest possible selection of different models. For this reason, most wedding and prom dresses are ordered for customers. If your special day is coming up soon and the piece in the store is right for you, you will of course receive the dress you have tried on immediately.
WHY SHOULD YOU MAKE TIME FOR A RECONCILIATION?
We always recommend booking a fitting appointment at a brick-and-mortar store to ensure the best experience. By booking an appointment, you ensure that you receive personal service and that the salesperson has time to help you find the right dress. Booking an appointment is mandatory for wedding dress fitting. Booking an appointment is not mandatory for other formal dresses fitting, but is recommended. It is especially good to prepare for wedding dress fitting with neutral underwear and clean, light makeup; this way you can create a little party atmosphere during the fitting.
WHEN IS IT WORTH BUYING A WEDDING DRESS?
We recommend going wedding dress shopping at least 8 months before your wedding day. This way we can ensure that all brands have time to be ordered, and that you don't miss out on your dream dress due to a tight schedule. Order times for designer dresses are around 3-6 months. Wedding dresses from our own Dazzling brand arrive faster.
You can also buy Zazabella wedding dresses and take them with you immediately if the store has a dress that suits you. In addition to the delivery time, it is a good idea to allow 1-3 months for possible alterations, depending on the season.
ARE THE DRESSES SHOWN ON THE WEBSITE AND SOCIAL MEDIA AVAILABLE FOR FITTING IN ALL STORES?
Our selection is constantly changing and the suits on our website are not always available in all of our stores. If you are interested in a specific suit, please always contact us in advance to make sure that the suit is available in our store in the right color and size.
IS THE PANT INCLUDED IN THE PRICE OF THE SUIT?
Petticoats or other accessories are not included in the price of the costume.
IS REPAIR SEWING INCLUDED IN THE PRICE OF THE SUIT?
Wedding and formal dresses often require alterations to fit perfectly, as every body is unique. Repairs to dresses are not included in the price of the dress, but are charged separately according to the repair price list and on a case-by-case basis.
CAN I STORE MY SUIT WITH YOU?
We can store the suit for a storage fee.
CAN I RENT A WEDDING DRESS OR A prom dress from you?
Yes, some of our stores rent wedding and prom dresses from our own collection Dazzling. Evening and formal dresses are not available for rental.
WHERE CAN YOU FIND THE MOST CHEAP DRESSES?
All of our stores have dresses at special prices that change depending on the season, but in our Espoo outlet you will find a particularly wide selection of discounted dresses all year round.
HAVEN'T YOU FOUND THE ANSWER TO YOUR QUESTION YET?
Contact us and we will be happy to serve you!